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Existing user experience research–user personas, journeys
Usability testing existing products
Focus groups
Storyboards
Systems reviews
User interviews
Usability testing existing products
Technical stakeholder interviews
Diary studies
Surveys
This gathering process occurs before designers begin working on a project to guide early research and set goals and expectations. They must understand user needs, business goals, technical specifications/limitations before starting the project.For example, how do UX researchers begin researching users if they don’t know who they are? The UX gathering process tells designers where to start and what metrics determine a successful project completion.
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